HKW Online shop: Help
Payment
Payment can be made by credit card (MasterCard, Visa, American Express), Paypal or instant bank transfer.
International Shipping
We deliver worldwide.
Shipping Costs
Shipping costs vary according to the delivery country. Please enter your delivery address during check out. Shipping costs are then calculated.
Shipping Germany 4.90 EUR
Shipping other countries 14.90 EUR
Delivery Times
We endeavour to have your ordered items delivered to you as quickly as possible. Please understand that we cannot promise any fixed delivery times. Orders will be shipped using DHL.
Right of Revocation
You have the right to revoke your purchase within fourteen days, without giving any reason. Following the revocation, you must forthwith return the goods to us. The direct costs for returning the goods must be borne by you. You will receive the refund of your order including shipping charges via the same method of payment you used for making the purchase.
All information on exercising your right of revocation can be found in our General Terms and Conditions.
Contact
We are happy to help with any questions you may have regarding the HKW Online Shop and the available items.
- For books, catalogues and posters contact us at shop@hkw.de.
- For event tickets contact us at tickets@hkw.de.